Privacy Policy

Welcome to the Pineapple Technology LTD website. We recognise that privacy matters to everyone who uses our Site, particularly when exploring or procuring technology services. This statement explains how we handle personal data for users of the Site ("Visitors") who browse without registering, and for Visitors who register or contract with us to use the services offered by Pineapple Technology LTD (collectively, "Services") ("Authorised Customers").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and credit card information. Personally Identifiable Information does not include information that is collected anonymously or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorised Customers: name, email address, phone number, business address, company profile, and details relevant to proposed or active technology engagements (for example infrastructure scope, compliance drivers, or procurement contacts).

Handling of Client Data and Confidentiality

As a technology services provider, Pineapple Technology LTD is often entrusted with highly sensitive information, including but not limited to source code, architecture diagrams, credentials (handled under least-privilege principles), production telemetry, security findings, roadmaps, and commercially sensitive business data. We are committed to maintaining a high standard of confidentiality and security for all client information we process.

Personal and confidential client data is stored using industry-appropriate controls—including encryption in transit where applicable, access logging, and role-based access—on systems with strictly limited access. Our internal policies ensure that only personnel who need access for a specific engagement may view sensitive materials. We do not sell personal data. We do not share, rent, or otherwise disclose confidential client information to third parties without explicit written consent, except where required by law or where a subprocessor agreement governs a specific service (for example cloud hosting). Team members at Pineapple Technology LTD are subject to contractual confidentiality obligations designed to protect your data and intellectual property.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.